HOME OF HIDDEN TREASURES DATA PROTECTION NOTICE

Privacy Policy

We take the privacy of our clients very seriously. We ask that you read this privacy policy (Policy) carefully as it contains important information about how we use your personal data.

For these purposes, Belinda Knox Spinks, trading as HOME OF HIDDEN TREASURES (‘we’ or ‘us’) is  the ‘data controller’ (ie the person who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you:

HOME OF HIDDEN TREASURES collects personal information when you enquire about our work, submit an on line form or use any of our other services.

In order to create a client record for you we have a legitimate interest to process the following data. Your name, address, contact telephone number, email address, GP name and contact details.

This data will be collected when you book appointments, or as part of your initial and ongoing health updates.

In order to ensure that you receive appropriate care we may also obtain sensitive personal data about you.  Data is processed in order to fulfil our role as healthcare practitioners.

How we use your personal data:

  • to help us identify you;

  • appointment administration;

  • to notify you of any changes to our services that may affect you;

  • improving our services;

  • to collect feedback after a booking.

Disclosure of your personal data:

If we are working in tandem with a therapist or we have been hired as part of a team, information may be shared with other members of this team so that we can better help you.

Keeping your data secure:

We will use technical and organisational measures to safeguard your personal data, for example:

  • we store your personal data in a secure filing system where access to it is limited.

  • information given over the internet is protected by firewalls and virus protection ware together with passwords protecting the computers that house this information.

Keeping in touch, marketing and opting out:

We may contact you by email, SMS, mail, telephone, text/picture/video message about hints and tips, blogs, special offers, updates, new services that may be of interest to you.  If you prefer not to receive any communications from us, you can opt out at any time.

Your rights:

You have the right to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing to the data controller as detailed above;

  • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);

  • specify the personal data you want access to.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • put your request in writing;

  • provide us with enough information to identify you and;

  • specify the information that is incorrect and what it should be replaced with.

You have the right to ask us to stop processing your personal data for marketing purposes. If you wish to exercise this right, you should:

  • put your request in writing;

  • provide us with enough information to identify you ;

  • the particular method you wish to curtail.

Retention of data:

We will retain your data and consultation notes for a minimum period of six months following your last session.   After this period has expired your data will be securely destroyed.

You have the right to request that the data we hold about you is destroyed before this time period expires and should you wish to exercise this option please make a written request.

Our contact details:

We welcome your feedback and questions. If you wish to contact us, please send an email to info@homeofhiddentreasures.com or you can write to us at 3 Hart Gardens, Dorking, Surrey RH41JT.

We may change this privacy policy from time to time. Please view this policy occasionally to ensure you are aware of the most up to date version.

Our Rights:

If you do not agree to the processing of your data as detailed above then we may not be able to provide you with professional organising and tidying procedures.

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